First off, I would like to thank you for your purchase!

Your satisfaction means everything to me, and that is why I strive to deliver not only great content, but support as well. You are here because you are having some sort of issue with your downloaded product.

From the emails I have received, there are a handful of issues people are having trouble with such as:  downloading, saving, viewing on an iPad, printing, and etc.

Please visit this link to get help with the most common support issues: http://nataliejillfitness.com/support/

Please do that first before emailing support.  MOST issues are handled and answered on that page.